GCSE Business · AQA GCSE Business (8132)
Harbourside Hotel: staffing up for the season
A 40-room seaside hotel reopens after a refit and must build a team of 50. Organisation charts, recruitment, contracts, training and a £12,000 motivation budget.
- 3 lessons of about 55 minutes
- 21-page student workbook
- 12-page teacher guide
- PDF and editable Word
- Teacher guide with full worked answers
- Independently checked
Digital download. By buying you ask for immediate access to the files and acknowledge that you then lose the 14-day right to cancel. Refunds: see our refund page.
Free sample (PDF): cover, contents and the first two pages of Lesson 1. No answers, no email needed.
Read the video text
A seaside hotel reopens and needs fifty staff for the season. Students complete its organisation chart, recruit a supervisor with a card sort and a role-play interview, then plan training and motivation within a twelve thousand pound budget. Three lessons for AQA, GCSE Business, with lesson plans and full worked answers.
What is inside
One original, fictional UK case for three 55-minute lessons plus homework with Year 10 or Year 11. A 40-room seaside hotel reopening after a refit must build a team of 50 for its season.
Students complete the hotel's organisation chart and judge delayering and delegation; recruit a supervisor using a job description and person specification card sort, a scoring grid and a paired interview role-play, and compare part-time and zero-hour contracts on cost; then use staff exit comments to plan induction, training and a motivation package within a £12,000 budget, ending with a written recommendation of about 150 words.
The lesson plans name the homework. The final recommendation is written at home from notes made in class, or in part of a fourth lesson.
- Lesson1
How should the hotel be organised?
Key-terms starter, 14 role cards, an organisation chart to complete, delayering with a pay-bill calculation, span of control, a centralise-or-delegate card sort.
- Lesson2
Recruiting the team
Recruitment-process ordering, staffing-gap percentages, job description and person specification card sort, a scoring grid with three candidates and a paired interview role-play, contracts and a cost comparison.
- Lesson3
Training and motivating the team
Financial and non-financial motivation, the cost of leavers, induction and training, commission and profit-sharing calculations, the £12,000 motivation-package task and a 150-word recommendation.
| File | Pages | What it holds |
|---|---|---|
| Student workbook PDF Word | 21 (A4) | The case file and every lesson's tasks, with full-width ruled answer space, tables, diagrams and charts to complete, exit tickets and the final written task. |
| Teacher guide PDF Word | 12 (A4) | Curriculum fit with section and printed-page references, three 55-minute lesson plans that name the homework, the completed organisation chart, full worked answers, indicative answers for every written task, role-play guidance with a stated decision rule, a 145-word example recommendation, support and stretch. |
Mapped to the AQA specification (Version 1.0) sections 3.4.1, 3.4.2, 3.4.3 and 3.4.4, with percentage and cost calculations from the quantitative skills appendix.
Preview pages
Real pages from the files, at reading size. Click a page to open it full size.
About this pack
- New pack, no reviews yet. It is offered with the refund terms below.
- An original, fictional case. Every business, person, figure and quote is invented; nothing is real data.
- Timings are estimates. The lessons are not yet classroom-trialled.
- Written tasks come with indicative guidance and an example answer, not a mark scheme.
- The Word files were laid out and checked in LibreOffice, not Microsoft Word. Small layout differences are possible when you open them in Word.
- A classroom resource for teaching and practice. It does not replace a textbook or a scheme of work.
- Not endorsed by AQA. Contains no exam board questions or mark schemes.
Licence and refunds
One purchase licenses you and your school to use the pack with the students you teach: print it, project it, adapt the Word files for your own lessons and share it with colleagues in your department. Please do not post it publicly, upload it to resource-sharing sites or resell it.
If you are charged twice, cannot open the files, or the pack is not as described, email support@thebusiness.school and we put it right. Because the files are an immediate digital download and you lose the 14-day right to cancel when you buy, change-of-mind refunds are not offered once you have access. Your statutory rights are unaffected. The seller is TBS Education Ltd Oy; see the full terms and refund policy.
Who makes these
These resources are made by The Business School, founded by Sakari Laajoki. About us
Questions
What exactly do I get?
A student workbook and a teacher guide for one original, fictional case. Both come as PDF and as editable Word files. The teacher guide has the lesson plans, full worked answers, completed diagrams and indicative guidance for the written tasks.
Can I edit the files?
Yes. The Word files are editable, so you can change the business name, the figures or the questions before you set it. They were laid out and checked in LibreOffice, not Microsoft Word, so you may see small layout differences in Word; the PDF is the reference layout. The download is a ZIP that opens on Windows and Mac without extra software.
Is it a mark scheme, and is it endorsed?
No to both. The teacher guide gives full answers for calculations and tables, and indicative guidance plus an example answer for each written task. It is not an exam board mark scheme, and the pack awards no marks or grades. It is mapped to the specification by section but is not endorsed by Pearson, and contains no exam board questions.
How does delivery work?
After payment you are sent straight to your download page and get a Stripe receipt by email. The download page is personal to your purchase; bookmark it.
What if something is wrong with my order?
Email support@thebusiness.school. The refund policy covers duplicate charges, files you cannot open and products that do not match their description.
Digital download. By buying you ask for immediate access to the files and acknowledge that you then lose the 14-day right to cancel. Refunds: see our refund page.