Refund policy

Digital download refund policy

Every paid product has a free sample, so you can judge it before you pay. If something is wrong with your order, one email puts it right.

Try the free sample first. A free sample is available for every paid product so you can review the format, the teaching approach and the level of detail before purchasing.

Because the full product is supplied as an immediate digital download, change-of-mind refunds are not normally offered after the files have been accessed or downloaded.

If you are charged twice, cannot access the files, or the product is materially defective or does not match its description, please contact support@thebusiness.school. We will investigate promptly and put the issue right.

This policy does not affect your statutory rights.

If something is wrong with your order

The detail, kept short

Policy of TBS Education Ltd Oy, company number 3614159-3. Last updated August 2026.